9winz online
9winz online
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This app is available for your device
9winz online
This app is available for your device
Contact
+91 6882193331
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 9winz online?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To check your internet connection, wait for a strong signal to appear before proceeding. After clicking "send OTP", wait for the specified time before attempting to resolve the issue through the app's support system via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your correct KYC (Know Your Customer) details to the customer support through email to facilitate a smooth account transfer. This will help resolve the problem and update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 9winz online?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earned gaming funds and do not include bonus amounts. Users can only redeem money they have won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be fully filled and submitted through the app. This includes saving your Aadhar card, UPI information, and bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, a significant improvement from 30 minutes. However, occasional delays in payments may cause users to wait up to 24 hours. This lag is a notable exception to the app's otherwise efficient operations.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned through playing games with the bonus amount. This means the bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 9winz online, we are committed to providing a seamless and secure banking experience for our customers. To achieve this, we offer a wide range of deposit and withdrawal methods that are convenient and hassle-free. Our customers can choose from various options, including credit cards, e-wallets, and cryptocurrencies. This variety ensures that every player can find a method that suits their needs and preferences. Our user-friendly interface is designed to make banking transactions as easy and straightforward as possible. Whether you're depositing funds, withdrawing winnings, or managing your account, our platform is intuitive and easy to navigate. This allows you to focus on what really matters – enjoying your gaming experience without any distractions or worries. With our secure and reliable banking options, you can rest assured that your financial transactions are protected and monitored by our team of experts. We take the security and integrity of our customers' financial information very seriously, and we use the latest encryption technologies and industry-standard protocols to ensure that all transactions are processed safely and efficiently.
Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. Whether you're an experienced player or a newcomer exploring the world of online casinos, 9winz online is committed to meeting your needs with attractive bonuses, regular promotions, and a loyalty program that rewards your continued patronage.